What happens if the service fails?

Failure can result from network issues (not related to Picsart’s service) or API issues. In case of network issues, please try again. If the issue is not resolved, you can check on API status at status.picsart.io. If you still need help, contact us at apidevsupport@picsart.com.


Some API services have source image limitations or requirements that may impact output. For example, our Upscale tool limits image size to 4 MP, so images that exceed this size can’t be upscaled. Please communicate applicable limitations and requirements defined in the technical documentation to users on your platform.  

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