Troubleshooting Trigger Issues in Your Picsart + Make Integration
A scenario in Make always starts with a trigger. If your scenario isn’t running as expected, the trigger is usually the first place to look. This guide walks you through common reasons why a trigger might fail and how to fix it.
1. Trigger Configuration
If your trigger isn’t set up correctly, your scenario won’t start.
What to do:
Open your scenario and review the trigger module. Make sure you're using the right module and event for your workflow. If you’re using a webhook, confirm that the source system is sending data to the correct webhook URL. Use the “Run once” option to test if the trigger activates.
2. Missing Data
Triggers need input data to fire. If something’s missing, the trigger might not activate.
What to do:
Check that all required fields in your trigger module are filled correctly. If you’re using data from Picsart or another app, ensure the source actually sends usable data at the right time. Use the Data Inspector in Make to preview incoming values.
3. Scheduling and Timing
Scenarios with scheduled triggers won’t run until their next scheduled time.
What to do:
Verify that your schedule is correct—e.g., “every hour,” “every day at 9 AM,” etc. If you’re expecting real-time triggers, make sure you’re not using a scheduled one by mistake. For time-sensitive flows, consider using instant triggers like webhooks.
4. Test Failures
A failed test during setup could be a sign that the trigger isn’t properly configured.
What to do:
Run your scenario once manually and monitor the execution. Check the module’s status and any output data. If the test fails, use logs to identify what went wrong and adjust your trigger settings.
5. Platform or Module Updates
If your trigger was working before and suddenly stopped, there may have been changes on Picsart’s end or within Make.
What to do:
Check for any updates or release notes from Make or Picsart. Revisit your scenario configuration and make sure everything is still compatible with the latest module versions.
6. Permissions and Access
If your scenario doesn’t have the right access, the trigger won’t be able to collect data.
What to do:
Go to your Connections in Make and reauthorize your Picsart account. Make sure the app has permission to access the resources or actions you’re using as a trigger.
7. Error Messages and Alerts
Errors often contain the clue you need to fix the issue.
What to do:
Look at your scenario’s execution history. Open the failed run and expand the trigger module to view the full error message. These messages often point directly to missing data, permission issues, or bad formatting. Fix accordingly.
Bonus Tip: Add Logging
While troubleshooting, add a "Log to Console" module after your trigger. This will help you see what data is actually being pulled in—useful when testing changes or complex inputs.
Still not working?
Visit the Make Help Center or connect with the Make Community to ask for help and get tips from other users.