Best Practices for Error Handling and Issue Resolution in Your Make Scenarios
Errors happen—but they don’t have to break your automation. Whether you're resizing, compressing, or enhancing images with Picsart in Make, having a clear plan for handling failures will help you keep everything running smoothly. Here’s how to detect, respond to, and recover from errors effectively.
1. Identify Errors Early
Use Make’s scenario execution history and logs to track failures. Monitor:
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Failed module runs
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Unexpected outputs (e.g., empty image URLs)
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Repeated delays or timeouts
Set your scenario to “Run once” during setup to preview any issues in real-time.
2. Set Up Alerts and Notifications
Don’t wait until something breaks.
What to do:
Use error handlers to trigger alerts via Slack, email, or webhook when something goes wrong—especially for production-critical scenarios.
3. Automate Resolution for Common Errors
Some issues are predictable—like a missing image URL or an unsupported file type.
How to handle it:
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Retry the failed step
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Skip to the next image
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Route the item to a log or backup queue for later review
You can use Make’s routers, error handling branches, or conditional logic to set this up.
4. Define a Manual Review Process
Not every issue can be fixed automatically.
Best practice:
Create a fallback path that logs problematic items or files in a Google Sheet or Notion database. Assign a team member to review and manually resolve them.
5. Categorize Your Errors
Not all errors are equal. Create tiers or labels such as:
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🟥 Critical – workflow-breaking
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🟧 Medium – recoverable but needs review
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🟩 Low – informational or minor formatting issues
This helps prioritize what needs immediate attention.
6. Document Common Issues
Start building a lightweight knowledge base of:
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Common errors and what causes them
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Steps taken to fix them
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Links to relevant modules or data logs
Store it somewhere accessible (e.g., Notion, Confluence, or Google Docs).
7. Test with Known Error Scenarios
Don’t wait for errors to surprise you—test for them.
Try:
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Sending unsupported file types
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Using missing metadata
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Intentionally removing inputs
Check that your error handling catches these and responds appropriately.
8. Review and Update Your Handling Logic
As you add new actions or integrations, new types of errors may appear.
What to do:
Review your error handling setup regularly—especially after changes to your workflow, new Picsart features, or Make module updates.
9. Implement Backups and Data Recovery
If a file fails mid-process or metadata is lost, be ready to restore it.
Set up:
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Cloud backup of original files (e.g., Dropbox, GDrive)
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Logging of critical metadata (e.g., Airtable or Google Sheets)
This protects your data and provides an audit trail.
10. Train Your Team
Make sure your team knows how to respond when errors happen.
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Share access to the error documentation
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Walk through the manual resolution steps
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Create a Slack channel or alert group for real-time issue tracking
Encourage reporting and iterative improvements.
Summary: Your Error Handling Toolkit in Make
✅ Monitor and log all executions
✅ Alert teams when failures occur
✅ Automate retries or rerouting
✅ Allow manual intervention when needed
✅ Document known issues and fixes
✅ Regularly test and refine
✅ Back up your media and data
✅ Train your team and stay proactive
Need help setting up error handling?
Check the Make Help Center, explore scenario templates, or contact your Picsart support team for help configuring error management for your creative workflows.