Understanding and Resolving Common Errors
Seeing an error message in Make can be frustrating—but it’s often a helpful clue. Most errors in your Picsart integration are caused by simple issues like invalid input, permissions, or temporary service problems. Here’s how to troubleshoot the most common ones.
Error 1: Authentication Failed
This usually means Make can’t connect to your Picsart account.
What to do:
Go to your Connections in Make and reauthorize the Picsart integration. Make sure you're logged in with the correct account and that your access token hasn’t expired. If you recently changed your password, re-authentication may be required.
Error 2: Invalid Data Format
This happens when the input sent to Picsart doesn’t match the expected format.
What to do:
Double-check the data being passed into the Picsart module—especially image URLs, file types, or dimensions. Use Make’s Data Inspector to see the actual values. Ensure that all fields are properly formatted and meet Picsart’s API requirements.
Error 3: Insufficient Permissions
Your account might not have the right permissions to run the action.
What to do:
Confirm that your Picsart account has access to the features you're using (e.g. Remove Background, Resize). If you're using a team or enterprise account, check with your admin or support contact. Reconnect the account in Make to refresh the permissions.
Error 4: Rate Limit Exceeded
If you're making too many requests in a short time, this error may appear.
What to do:
Picsart's API has usage limits. Spread out your scenario execution using sleep, delay, or router modules. You can also schedule scenarios to run in intervals instead of all at once. For higher usage needs, reach out to your account manager for quota upgrades.
Error 5: Service Unavailable
This means the Picsart service is temporarily down or undergoing maintenance.
What to do:
Check status.picsart.io for any current incidents or downtime. If there’s a known issue, wait until service is restored before re-running the scenario.
Error 6: Compatibility or Module Updates
If a scenario that used to work suddenly fails, it may be due to changes in the API or the Make module.
What to do:
Stay updated on release notes from both Picsart and Make. Recheck the module documentation to see if required fields or structures have changed. Update your scenario to match the latest version.
Pro Tip: Use Error Handlers
In Make, you can add Error Handlers to catch and manage failed actions without stopping your entire scenario. You can send an email alert, retry the action, or log the error for review—keeping everything running smoothly.
Need more help?
Visit the Make Help Center, join the Community Forum, or contact Picsart support if the error relates to your account or credit usage.